When our loved ones don’t seem to care

A friend of mine recently lost a loved one, and during one of our chats, she told me the most interesting thing. She hates the words, “my condolences”. “It’s so cold!” she told me. “I’d prefer they said nothing at all, than said that.” It was something I’d never thought about. “My condolences” – it’s like a safe word. It’s “the known” thing to say to someone who’s grieving.

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